Shipping

Do you offer free shipping? 

We offer you free shipping worldwide regardless of order value.

To which country do you ship?

We ship worldwide. Exceptions apply due to legal restrictions.

How long will my order take to arrive?

It takes around 5-10 business days worldwide.

Covid-19 Update: Due to Covid-19 we might experience processing or delivery delays. We will do our best to ensure your order gets to you as quickly and safely as possible.

How can I track my order?

Once the package has shipped, you will receive a confirmation email with the tracking number. If the tracking link doesn't work, please enter your tracking number here.

More questions?

Get more details about our shipping here.

Returns & Refunds

What’s your return and exchange policy?

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of delivery. Exceptions apply. 

You can always contact us for any return question at info@mintrelax.com.

How can I return my order? 

To initiate a free return or exchange, please complete the following steps:

1. Request your return of your items by filling out this form. 

2. If your return is accepted, print the prepaid shipping label that you will receive by email. 

3. Follow the instructions on how and where to send your package.

4. Send all items back to us using the label provided.

Exceptions apply. 

More questions?

Get more details about our returns & refunds details here.

Warranty

Do your electronic devices have a warranty?

Yes, for 2 years! Our electronic devices are guaranteed by a limited warranty that covers any functional damage or anything else that impairs your use of the device. If anything breaks, we will provide you with a refund or replace it for you. Exceptions apply. 

More questions?

Get more details about our warranty here.

Other

How can I get in contact with you?

No luck finding the answer to your question? Head to our contact page, fill out the form, and we’ll get back to you as soon as possible. We love hearing from you.

How can I find out about special offers and new product launches?

Subscribe to our newsletter for the latest updates down below. We'll keep you posted on special offers, free giveaways and new product launches.